Speak directly with a member of the CLI Engage Support Team by joining one of our web conferencing sessions. Read below to learn about the services offered and support schedule, now offered up to five days a week throughout the school year. Simply select the appropriate service type and click on the provided links in the Support Team Office Hours calendar to connect with our knowledgeable staff.
District-Level Office Hours: Monday & Tuesday
Specialized assistance targeting the unique needs of district users who are responsible for managing CLI Engage data and state reporting requirements for their district.
- 9:30-11:00 AM CT
- 2:00-3:30 PM CT
Open Office Hours: Wednesday-Friday
Assistance on any subject area to support the varied needs of all users utilizing CLI Engage resources.
- 9:00-11:00 AM CT
- 1:00-4:00 PM CT
Support Team members are available during the listed office hours to answer your questions and provide support. Click the link in the calendar to connect with us live!
We are eager to support you and appreciate your patience. Please note:
- You may wait in a virtual lobby until the person ahead of you has received the support needed.
- The host will admit one participant at a time to protect their data privacy.
- Please do not click on “admit” as this will add all users to the same call.
If you need assistance outside of Office Hours, please submit a Help Ticket to the CLI Engage Support Team.