Live Support: We’re Here to Help You
CLI Engage provides live support throughout the school year during scheduled office hours to help you get answers to your questions and to resolve issues together.
Before Joining Office Hours
- Use the correct meeting link for the day and time you join.
- Wait in the virtual lobby until we finish assisting the person before you. Your patience is appreciated.
- Check your technology to ensure your speaker, microphone, and volume are working.
- Be ready and focused so the Support team can help you efficiently.
Select a Slot to Join Office Hours
Use the linked buttons to join us weekdays during available office hours.
Please note, sessions are not monitored outside of listed hours.
District-Level Office Hours
For district administrators and staff managing CLI Engage data and reports.
Monday & Tuesday
- 9:00–11:00 a.m. CT
- 2:00–3:30 p.m. CT
General Office Hours
For all users with any questions about CLI Engage.
Wednesday through Friday
- 9:00–11:00 a.m. CT
- 1:00–4:00 p.m. CT
Office Hour Unavailable
Available Additional Support
If you need assistance outside of Office Hours, please submit a Help Ticket to the CLI Engage Support team.