CLI Engage Live Support
Need help with CLI Engage? Join Office Hours to connect with a member of the CLI Engage Support Team. We can answer questions, help troubleshoot issues, and guide you through common tasks.
Join from your computer so you can share your screen if needed.
We Can Help With
- Login and account access questions
- Rostering and class management
- Reports
- General CLI Engage questions
Please scroll to the bottom of the page for additional support.
Before You Join
To help us assist you as quickly as possible:
- Choose the Office Hours session that best matches your needs
- Test your microphone and speakers before joining
- Have any account information or details about your issue ready
- Wait in the lobby until a support specialist is available
- Be ready to explain your question or issue
Please note, wait times may be longer during busy periods, such as the beginning of the school year.
Office Hours Sessions
Support specialists are available only during days and times listed below.
District Office Hours
For district administrators and staff who manage district data, reporting, rostering, and system administration.
Monday & Tuesday
- 9:00–11:00 a.m. CT
- 2:00–3:30 p.m. CT
Open Office Hours
For educators, administrators, and all CLI Engage users.
 :
Wednesday, Thursday, & Friday
- 9:00–11:00 a.m. CT
- 1:00–4:00 p.m. CT